Privacy Policy Fokus777 – Your Personal Data Protection

Fokus777 collects your personal data solely to enable us to provide safe, fair, and high-quality online entertainment services. The following are the categories of information we collect:

We only collect data that is strictly necessary for the purposes stated above. fokus777 does not collect information that is irrelevant or beyond the operational needs of our platform.

The personal data you provide to Fokus777 is used transparently and responsibly. We only process your data for legitimate purposes directly related to the provision of our services to you.

• Verifying your identity during the account registration process and ongoing KYC checks
• Processing deposits, withdrawals, and other financial transactions securely and efficiently
• Detecting and preventing any fraudulent activity, money laundering, or platform abuse
• Sending important notifications related to your account, security, and relevant promotions
• Providing responsive and effective customer support across multiple channels
• Monitoring usage patterns for responsible gaming programme purposes
• Continuously improving the performance, usability, and security of the fokus777 platform
• Complying with legal, regulatory, and reporting obligations required by the authorities
• Sending relevant marketing communications — with your consent and an easy opt-out option

Fokus777 takes the protection of your personal data very seriously. We do not sell, rent, or disclose your information to third parties for their own commercial purposes. However, there are specific situations where data sharing is necessary to enable us to deliver our services properly:

• Payment Processors: Required transaction information is shared with licensed payment processors such as FPX, DuitNow, and e-wallet providers to enable financial transactions to be processed securely
• Technology Service Providers: Cloud infrastructure providers, server hosting, and analytics service providers that have signed strict data confidentiality agreements with fokus777
• Regulatory Authority: Information required by law, court order, or a competent regulatory body will be disclosed only after thorough legal review
• Anti-Fraud Services: Technical and transaction data required for identity verification and fraud prevention through licensed KYC service providers
• Game Providers: Required game session data is shared with third-party game software providers solely to enable proper game functionality

All third parties involved in processing your data are bound by strict data protection agreements and must comply with the security standards set by fokus777.

Fokus777 continuously invests in the latest security technologies and procedures to ensure your personal data remains protected at all times. The security measures we implement include:

• 256-bit SSL/TLS encryption for all communications between your browser and fokus777 servers
• Stored data is encrypted using industry-standard encryption algorithms for all sensitive information
• Role-based access control — only authorised staff may access member personal data
• Two-factor authentication (2FA) is available and encouraged for all member accounts
• 24/7 system monitoring to detect any unusual activity or intrusion attempts
• Periodic independent security audits conducted by certified cybersecurity firms
• A comprehensive incident response plan to address any data breach promptly
• Regular data security awareness training for all fokus777 staff

Fokus777 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how our platform is used. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management, security, and transaction integrity. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how users interact with the platform through anonymised analytics for service improvement purposes.
• Functional Cookies: Saving your preferences such as language and display settings to deliver a more personalised experience.
• Security Cookies: Detecting unusual login activity, unauthorised access attempts, and suspicious usage patterns to protect your account.

As a fokus777 member, you hold various rights regarding your personal data, which we fully respect and support. Below is a summary of your key rights:

Fokus777 is an online entertainment platform strictly restricted to individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

All account registration processes require age verification, and we conduct thorough KYC checks to ensure that no underage users successfully register on our platform. Should we discover that personal data of a minor has been collected inadvertently, we will immediately take the following actions:

• The account in question will be suspended and closed immediately
• All relevant personal data will be promptly deleted from our systems
• Responsible parties may be reported to the relevant authorities

Parents and guardians who discover that a minor in their care has registered or attempted to use the fokus777 platform are urged to contact our support team immediately via live chat so that prompt action can be taken.

In operating the Fokus777 platform, your personal data may be transferred to and processed outside Malaysia by our infrastructure service providers. All such transfers are carried out with strict safeguards in place:

• Data transfers are only carried out to countries or entities that provide a level of data protection comparable to Malaysia's
• All international data recipients are bound by data processing agreements that comply with international standards
• End-to-end encryption is applied to all data transfers across borders
• Data protection impact assessments are conducted before any new data transfer to a new region

Fokus777 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or as required by applicable laws and regulations. The following are our data retention guidelines:

• Active Account Data: Retained for the duration of the active account plus any legally mandated period following account closure
• Financial Transaction Records: Retained for a minimum of seven years in accordance with Malaysian financial and tax legal requirements
• KYC Records & Identity Verification: Retained for a minimum of five years after account closure for anti-money laundering compliance purposes
• Support Communication Logs: Retained for two years for service quality and dispute resolution purposes
• Technical Data & System Logs: Retained for 90 days for security and technical troubleshooting purposes

Once the applicable retention period has expired, your data will be securely deleted or fully anonymised so that it can no longer be associated with you. You may also request early deletion of your data, subject to the legal conditions outlined in Section 6.

Fokus777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, industry practices, or the way we handle your personal data.

Any material amendments will be communicated to members via in-platform notifications or email at least 14 days before the changes take effect. The "Updated" date at the top of this page will reflect the date of the latest amendment.

• Continued use of the fokus777 platform after any changes take effect will be deemed acceptance of the amended Privacy Policy
• If you disagree with the amendments made, you have the right to close your account and request data deletion
• Previous versions of the Privacy Policy are available upon request from our support team for reference

If you have any questions, concerns, or complaints regarding this Privacy Policy or how fokus777 handles your personal data, we strongly encourage you to reach out via the following channels:

• 24/7 Live Chat: The fastest way to get an immediate response from the fokus777 support team
• Official Email: [email protected] — for written enquiries requiring documentation
• Data Protection Officer: Reach us directly via live chat for complex data protection matters

We are committed to responding to all privacy-related enquiries within a reasonable timeframe and providing clear, transparent explanations of how we handle your personal data. Your well-being and trust in fokus777 are our highest priority.